Contact Us

Common Questions & Concerns

Some common questions and concerns people often have before contacting Tender with Care LLC include:

• Availability and scheduling: “Can you accommodate my preferred appointment time?” Yes, we make every effort to accommodate your preferred appointment time.   How do I go about setting up a ride? To set up a ride,   call your insurance provider.

• Safety: “Are your drivers trained to handle special needs or medical conditions?” Our drivers are trained, background-checked professionals with experience assisting clients who have
  special needs or medical conditions, ensuring safe and reliable care during every trip.
• Mobility assistance: “Do you provide help with wheelchairs, walkers, or other mobility devices?” We specialize in ambulatory transportation, which means we provide safe, supportive rides for clients who are able to walk on their own or with minimal assistance. While we do not transport wheelchairs, we are happy to assist clients using walkers or canes to ensure a secure and comfortable experience.
• Cost and insurance: “How much will the service cost, and do you accept insurance or offer payment options?” We work directly with your insurance provider and their partners, so pricing is determined by them. If you prefer to pay out of pocket, we can also provide a quote before your trip.
• Reliability: “Will the driver arrive on time, and what happens if there’s a delay?”   Our drivers pride themselves on punctuality. In the rare case of a delay, we keep you informed every step of the way so you can feel reassured and prepared.
• Comfort and care: “Will my loved one be treated with respect and compassion during transport?”  Absolutely. We treat every client with dignity, kindness, and compassion. Our goal is to provide not just transportation, but peace of mind for you and your loved ones.